Frequently Asked Questions

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1) Do I have to be incorporated?

No you don't have to be incorporated but there are a few more considerations if you are a sole proprietor. Please click for more information here if you have employees.

2) Can this extend to my employees?

Yes. Most companies offer an annual spending limit for their employees. Offering this tax free benefit is a cost effective way to give employees 'raise.

3) How do you keep your costs so low?

Our goal is to provide a valuable service at a fair price. Over the years we have earned the trust of many business owners with straight forward honest business practices. Our focus on quality service allows us to provide continuous improvement to how we serve business owners.

4) How long have you been in business?

We acquired specialty software to handle claims processing in 2000. Since then we have continued to work to improve our systems and efficiencies and pass on cost savings to you.

5) Does Canada Revenue Agency know about this?

Yes. Please see the IT Bulletin from Canada Revenue Agency.

6) What if I don't have any medical expenses one year?

Then there are no costs to you. You can simply submit receipts in the next year that you incur medical expenses.

7) I can't afford to tie up a few thousand dollars. What is the turnaround time after I have sent in my cheque and Claim Form?

Our usual turnaround time is 24 hours. However, there are some days when this may extend to 48 hours due to high volumes.

8) What if I have a question about whether an expense qualifies as a medical expense?

Give us a call at 204.940.5460 or email us at [[email protected]]. We'll be happy to discuss any questions.

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